RULES & REGULATIONS AND USER AGREEMENT
Welcome to www.konattugroup.in. By browsing and using this website, you agree to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern Konattu Agencies’ relationship with you in relation to this website.
The term ‘Konattu Agencies’, ‘us’, or ‘we’ refers to the owner of this website whose registered office is:
Konattu Agencies
Corporate Office
Thekekkara Building,
Perumpanachi PO, Kannavatta, Thengana,
Changanacherry, Pin: 686536, India
Phone: 8086568787
Email: konattuonline@gmail.com
The term ‘you’ refers to the user or viewer of our website.
Use of the Website
The use of this website is subject to the following terms and conditions:
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Content of the Website: The content of the pages on this website is for your general information and use only. It is subject to change without notice.
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Accuracy of Information: We do not warrant or guarantee the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for such inaccuracies or errors to the fullest extent permitted by law.
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Your Use: Your use of any information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products or information available through this website meet your specific requirements.
Pricing
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Online Special Prices: The prices mentioned online are only applicable in Konattu Agencies’ Online Store. Branch prices may vary.
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Cash on Delivery (COD): COD is available only in Kerala.
Intellectual Property Rights
This website contains material that is owned by or licensed to Konattu Agencies. This material includes, but is not limited to, the design, layout, look, appearance, graphics, etc. The reproduction of which is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced on this website that are not the property of, or licensed to, the operator are acknowledged on the website.
Prohibited Activities
You shall not host, display, upload, modify, publish, transmit, update or share any information that:
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(a) Belongs to another person and to which you do not have the right to;
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(b) Is harmful, defamatory, blasphemous, offensive, or unlawful;
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(c) Harm minors in any way;
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(d) Infringes any intellectual property rights;
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(e) Violates any law or is misleading in nature;
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(f) Impersonates another person or entity;
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(g) Contains harmful viruses or software.
Links to Other Websites
From time to time, this website may include links to other websites. These links are provided for your convenience and do not signify that we endorse the website(s). We are not responsible for the content of the linked website(s).
Accepting the Terms
By using the services on this website, you confirm that you agree to these terms. If you do not accept the terms, you may not use the services.
Account Security
You are responsible for maintaining the confidentiality of passwords associated with any account you use to access services, and you agree to notify Konattu Agencies immediately of any unauthorized use of your password or account.
Site Content
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(a) The site contains content that is protected by copyrights, trademarks, or other proprietary rights, and these rights are valid in all forms, media, and technologies existing now or in the future.
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(b) You may not modify, remove, delete, or use any of the content on this website for commercial purposes unless expressly authorized.
Advertisements
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(a) Some services may be supported by advertisements and promotions, which may be targeted to the content, new launches, or queries made through the service.
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(b) Konattu Agencies may place advertisements on the website and services.
Delivery
Products shall be delivered using the methods chosen by Konattu Agencies. The products will generally be delivered within a maximum of 3 working days from the date of order.
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If the product is out of stock in the nearest store, the delivery time may be extended. We will inform you accordingly.
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You must ensure that the delivery address provided is correct; incorrect information may result in delayed or failed delivery.
Cancellation and Refund Policy
No exchange or refund will be accepted once the order is placed, except in the case of the product being Out of Stock, Unable to Ship, or Unable to Deliver, in which case a refund will be processed within seven days from the date of knowledge.
Trademarks
Konattu Agencies, and other marks used in conjunction with the above marks are our trademarks. All other trademarks, product names, and company names appearing on the site are the property of their respective owners.
Submissions
You grant Konattu Agencies unrestricted rights to use any content, data, images, or materials you submit to the website for any purpose, including commercial use, without the need for additional permission or compensation.
Payment and Billing
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Payment Methods: You must select a payment method including Cash on Delivery (COD), online payment, or credit/debit cards for any purchases.
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Charges: You are responsible for all charges incurred under your account.
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Billing Discrepancies: Any billing issues or discrepancies must be reported within 3 days of purchase.
Proof of Identification
Konattu Agencies reserves the right to ask for proof of identification at the time of delivery. Failure to provide the necessary identification may lead to cancellation of the order.
Limitation of Liability
You agree to indemnify Konattu Agencies and its affiliates from any claims, liabilities, losses, costs, and expenses arising out of your use of the website.
In no case shall Konattu Agencies be liable for any indirect, special, incidental, or consequential damages.
Applicable Taxes
Taxes including GST as applicable in India shall be levied on all products purchased on the website.
Warranty
Products sold through Konattu Agencies are warranted for a period defined by the respective manufacturers. Konattu Agencies does not provide any warranty on the products sold, and all warranty claims must be addressed directly with the manufacturer or authorized service center.
Governing Law and Jurisdiction
These terms and conditions shall be governed by the laws of India. Any disputes will be resolved exclusively in the courts located in Changanacherry, Kerala, India.
Termination
In case of non-compliance with the terms and conditions, Konattu Agencies reserves the right to terminate your access to the website immediately.
Grievance Officer
In case of any complaints regarding the usage of the website or services, please contact the Grievance Officer:
Mr. Sreekar Prakash
Mobile Number: +91 8086568787
Email ID: konattuonline@gmail.com
Address: Konattu Agencies, Thekekkara Building, Perumpanachi PO, Kannavatta, Thengana, Changanacherry, Pin: 686536, India